Table of contents 4
If some channels play and others do not, the issue is usually the channel source or the player decoder.
Switch the player
Change from the internal player to VLC/EXO/MX Player.
Hardware vs software decoder
Toggle HW/SW decoding — it fixes most black screens on HEVC (H.265) 4K channels.
No sound
Change audio output to PCM or stereo; disable passthrough if your soundbar does not support the codec.
Channel offline
Check with support — the source may be temporarily down.
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